Returns Policy 

If for any reason you are dissatisfied with your purchase, you may return it for either a refund or exchange within 7 days of receipt. Refunds will be made back onto the credit card the order was placed with. Hot Tubs may be returned but can only be moved by our staff and all costs incurred will be deducted from the purchase cost.

Return costs are at your expense unless on the rare occasion the item is faulty. In the rare event your purchase is incorrect, damaged or faulty we will arrange collection from you free of charge, within the Republic of Ireland, providing it is within the 7 day warranty. All returns from outside the Republic of Ireland are at customers expense. Returns under warranty, but outside of the 7 days will be at the customers cost. Returns due to discrepancies on images displayed on the site are at customers expense. All images are for demonstration purposes only and products may differ from those displayed. Please follow the instructions below and please make sure that the item was purchased from us before returning. 

Returns Address; 

Jarlath Gantly, T/A Hot Tubs Ireland.ie, Urlar, Drumcliffe, Co.Sligo, Ireland.

Please include your full name, address, contact telephone number along with your order number and details of exchange or refund. Once we receive it back to the warehouse we will take care of the rest and send conformation via email